Ordering Methods
There are many ways to place your order online, we are here to help.
Large Orders
We will endeavour to reduce the cost of orders worth over $500
Forward Orders
Schedule orders to be delivered on different dates
Extended Range
Even if we don't stock it, we'll do our best to source it for you.
Quotes Online
Manage and request your quotes online
Production Packaging
We supply parts in industry standard packaging types
Purchasing Manager
Manage your companies buying across multiple users with our system
eProcurement
There are many ways to place your order online, we are here to help
Delivery Methods
Get your order when you want it
Parcel Tracking
Track your order progress
Product Returns
Return your purchase for a replacement or refund
My Account
Manage your order, quotes, track parcels, update details and more
Account Opening
Get an RS cash or credit account
Invoice & Payment
Keep track of all your invoices and payments
Consolidated Monthly Summary
Summarise all your RS account actvity per month
eInvoicing
Improve purchasing efficiency with seamless system-to-system invoicing
Technical Help
We've got all the information, support and advice you need.
DesignSpark
Online community of technical experts and free design tools
Product Returns
Just send it back to us within 30 days
What is it?
At RS we want you to be entirely happy and satisfied with everything you buy from us. That's why we offer our returns guarantee.
If you're unhappy with your purchase for any reason, you can return it to us, in its original condition and packaging, within 30 days of the date you received it, and we'll replace it or credit your account.
What do I need to do?
- Log in
- Go to my account
- Select the relevant order from your order history
- Choose the product you wish to return from the list by clicking the ‘Return a product’ button.
Where do I send the items I want to return?
Please make sure the items are replaced in their original packaging and then packed securely and clearly labelled.
For terms and conditions, please see Section 13 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).
If you need to return an item now
Log in to My Account
