Some results are measured in terms of stripping cost out of a process and saving money. This project has done that, helping reduce annualised source to pay process costs by £24,100, which is a reduction of approximately 25 minutes per order. Some of the other key achievements have been around the amount of time saved placing orders, and in establishing robust processes.
The easier it is for an engineer to follow a process, the less likely they are to deviate from it. When ordering very specific parts, such as those used in medical equipment, there is a clear need to purchase from particular suppliers. But with smaller, low-value consumables, there are always going to be other potential sources to turn to. And when the pressure is on to get a job done fast, there may be the temptation to pick something up en route to a site, without thinking about following due process. Yet this customer’s use of RS PurchasingManager™ mobile demonstrates the success of encouraging engineers to stay within purchasing compliance.