Ordering Methods

There are many ways to place your order online, we are here to help.

Large Orders

We will endeavour to reduce the cost of orders worth over $500

Forward Orders

Schedule orders to be delivered on different dates

Extended Range

Even if we don't stock it, we'll do our best to source it for you.

Quotes Online

Manage and request your quotes online

Production Packaging

We supply parts in industry standard packaging types

Purchasing Manager

Manage your companies buying across multiple users with our system

eProcurement

There are many ways to place your order online, we are here to help

Delivery Methods

Get your order when you want it

Parcel Tracking

Track your order progress

Product Returns

Return your purchase for a replacement or refund

My Account

Manage your order, quotes, track parcels, update details and more

Account Opening

Get an RS cash or credit account

Invoice & Payment

Keep track of all your invoices and payments

Consolidated Monthly Summary

Summarise all your RS account actvity per month

eInvoicing

Improve purchasing efficiency with seamless system-to-system invoicing

Technical Help

We've got all the information, support and advice you need.

DesignSpark

Online community of technical experts and free design tools

Catalogue Request

Request a catalogue

Ordering Methods

Ordering Methods

However you want to order, we're here to help

What is it?

A highly flexible ordering service that lets you place orders however suits you best:

  • Online: the fast, flexible, convenient way to order products from RS which gives you access to over 500,000 products through our website. Provides instant, accurate, real-time information on the latest prices, stock availability and new products and includes a range of tools to help you manage your information clearly and simply – including copy invoicing, saved lists and order history
  • By phone: service from a friendly local customer services team to make sure you get the products you want
  • On your mobile: when you access our site from a web-enabled mobile device, we direct you to our mobile site. You can then search our complete range of 500,000 products by part, stock number, key word, brand or description, using our straightforward search tools and clear navigation. You can also carry out live stock checks for product availability
  • By email: we'll carry out your requests immediately
  • By fax: service to make sure you get the products you want – as soon as we get your fax, we'll start processing your order.
  • In person at your nearest Trade Counter: To find your local branch simply click here.

Do you also offer a choice of ways to pay?

You can pay by RS credit account, cheque, direct debit, credit or debit cards, corporate purchasing cards or cash (trade counters only).

Whichever way you choose to order or pay, you can have your own customer reference number, which will appear on all documents, plus an RS order reference number so you can track your order's progress.

Payments

What are the benefits of online ordering?

  • Saves money: our special offers always appear online first, and many discounts are exclusively for online customers
  • Saves time: ordering online can save you time because you simply add your products directly to the basket and save them for later
  • Simplifies your job: our search makes it fast and simple to find the product you want. New products always appear online first.

Place your online order now!

Use the search box above to find the products you want.

Two ways to save money

  • We offer bulk discount prices, applied automatically, if you order a large quantity of a single item. You'll find these on our website next to the product and listed in our catalogue pages. Order any time, any where, any way you want.
  • If you're ordering an extra large quantity or high value, we'll flex our prices to suit your budget. Find more details on our Large orders page.