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    Forward Orders

    What is a forward order?

    A forward order is an order you can place for a delivery date in the future, or the same order with multiple delivery dates in the future.

    Please note, forward orders with multiple delivery dates are only available to RS Account holders. To open an RS credit account, click here.

    How do I place a forward order online?

    Within the basket, once you have entered your product details and quantities, you will be asked what delivery method you prefer.

    Step 1: Select ‘Forward Order’

    Step 2: Complete ‘For the attention of’ field if needed

    Step 3: Select your preferred delivery address

    Step 4: Select how many deliveries (drops) you wish to make for each product and enter your preferred delivery dates

    You have the choice of a maximum 9 drops.

    Step 5: Continue to the ‘Payment’ page and proceed with placing your order as normal

    Can I place a scheduled order online and collect from my local branch?

    Sorry, but this option isn’t available for orders placed for collection from your local branch.

    Do I need to have an RS Account to use the Forward Order online?

    Yes. To open an RS credit account, click here.