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      Ordering Methods

      There are many ways to place your order online, we are here to help.

      Large Orders

      We will endeavour to reduce the cost of orders worth over $500

      Forward Orders

      Schedule orders to be delivered on different dates

      Extended Range

      Even if we don't stock it, we'll do our best to source it for you.

      Quotes Online

      Manage and request your quotes online

      Production Packaging

      We supply parts in industry standard packaging types

      Purchasing Manager

      Manage your companies buying across multiple users with our system

      eProcurement

      There are many ways to place your order online, we are here to help

      Delivery Methods

      Get your order when you want it

      Parcel Tracking

      Track your order progress

      Product Returns

      Return your purchase for a replacement or refund

      My Account

      Manage your order, quotes, track parcels, update details and more

      Account Opening

      Get an RS cash or credit account

      Invoice & Payment

      Keep track of all your invoices and payments

      Consolidated Monthly Summary

      Summarise all your RS account actvity per month

      eInvoicing

      Improve purchasing efficiency with seamless system-to-system invoicing

      Technical Help

      We've got all the information, support and advice you need.

      DesignSpark

      Online community of technical experts and free design tools

      Catalogue Request

      Request a catalogue

      Product Returns

      Product Returns

      Just send it back to us within 30 days

      What is it?

      At RS we want you to be entirely happy and satisfied with everything you buy from us. That's why we offer our returns guarantee.

      If you're unhappy with your purchase for any reason, you can return it to us, in its original condition and packaging, within 30 days of the date you received it, and we'll replace it or credit your account.

      What do I need to do?

      • Log in
      • Go to my account
      • Select the relevant order from your order history
      • Choose the product you wish to return from the list by clicking the ‘Return a product’ button.

      Where do I send the items I want to return?

      Please make sure the items are replaced in their original packaging and then packed securely and clearly labelled.

      For terms and conditions, please see Section 13 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).

      If you need to return an item now

      Log in to My Account

      © RS Components Pty Ltd ABN 73 009 403 356, 25 Pavesi St, Smithfield. NSW. 2164 (PO Box 6864, Wetherill Park. NSW. 1851)
      Orderlines: 1300 656 636 (8.00am-6.30pm AEST Monday-Friday)